Turning customer voice into a strategic growth engine.
As AI reshapes how consumers discover, evaluate, and engage with brands, authentic customer feedback is becoming a critical factor in acquisition, conversion, retention, and reputation.
Book a meeting with our Trustpilot expert, Maissa
Keyrus and Trustpilot turn trusted customer feedback into business value by combining leading reviews with expertise in CX, data, analytics, MarTech, and AI.
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Some partnerships begin in boardrooms. This one started with customer impact.
Through collaboration at BASE, Keyrus and Trustpilot saw first-hand how verified customer reviews could strengthen trust, improve conversion performance, support SEO and AI-driven discoverability, and generate valuable customer insights.
Today, that opportunity is even broader. As customers increasingly rely on AI-powered search and large language models to evaluate brands, trusted customer feedback is becoming a critical source of credibility. Organizations need more than data. They need trusted signals that both customers and AI can understand.
From reviews to real business outcomes.
Trustpilot's leading customer review platform, combined with Keyrus' expertise across customer experience, data, analytics, marketing technology, and AI.
- 01
Digital acquisition
Increase visibility, engagement, and conversion with trusted social proof throughout the customer journey.
- 02
Customer experience
Build continuous feedback loops that improve journeys, products, services, and customer relationships.
- 03
Data & analytics
Turn customer reviews into actionable business intelligence, sentiment insights, and performance signals.
- 04
AI & automation
Enrich assistants, intelligence systems, and decision-making with authentic customer feedback.
Turning customer voice into business value.
Increase conversion through trust signals
Integrate verified reviews across the customer journey to reduce hesitation and improve confidence.
Detect churn before customers leave
Combine review data with analytics and AI to identify dissatisfaction earlier and respond proactively.
Power AI with real customer intelligence
Use AI to summarize sentiment, detect trends, and uncover opportunities from authentic feedback.
Build smarter customer assistants
Inform assistants and chatbots with real customer experiences, concerns, and recurring topics.
Protect and strengthen brand reputation
Monitor sentiment, benchmark performance, and act before issues affect business outcomes.
Improve visibility in AI search
Use trusted customer feedback as an authority signal for AI-driven discovery and recommendation experiences.
The world's leading platform for customer trust.
Trustpilot helps organizations transform customer feedback into growth by connecting reputation, acquisition, customer experience, and business intelligence on a single platform.
Build trust at scale
Verified reviews and transparent ratings create confidence throughout the customer journey.
Turn reputation into revenue
Activated reviews improve engagement, click-through rates, and conversion performance.
Unlock customer intelligence
Review data helps identify trends, monitor sentiment, benchmark performance, and uncover opportunities.
Future-proof digital presence
Trusted feedback supports discoverability as AI reshapes how customers evaluate brands.
We operationalize customer intelligence.
Trustpilot captures customer voice. Keyrus transforms that voice into intelligence. As Architects of Intelligence, Keyrus helps organizations connect customer feedback with data, analytics, customer experience, and AI to create measurable business outcomes.
Because value doesn't come from collecting feedback alone. It comes from how intelligence is designed, orchestrated, and activated across the organization.
- Connect customer feedback with enterprise data
- Transform sentiment into actionable insights
- Embed customer intelligence into marketing and CX strategies
- Enrich AI-powered experiences and decision-making
- Turn customer voice into a sustainable competitive advantage
Ready to transform customer trust into business growth?
Customer voice is no longer simply a feedback mechanism. It is a strategic asset that influences acquisition, conversion, customer loyalty, reputation, and AI visibility.
Trustpilot provides the trusted customer voice. Keyrus helps organizations operationalize that voice as intelligence. Together, we help businesses create stronger customer relationships, make smarter decisions, and drive sustainable growth.